SHIPPING



DESTINATION

SERVICE

ESTIMATED DELIVERY

AED

GBP

USD

EURO

UAE

Aramex

3-7 days

FREE

FREE

FREE

FREE

GCC

FedEx

3-7 days

95*

15*

25*

18*

International

FedEx

3-7 days

138*

22*

38*

28*

SHIPPING

* Rates may differ for selected lifestyle and beauty products

Shipping Policy

  1. A summary of your purchase, scheduled date of delivery and the tracking number of your shipment will be sent to you in a confirmation email once you have made your purchase. Please add eshoporders@evebeauty.me to your address book to ensure our emails do not end up in your Junk Mail. You can also get in touch with us in case you do not receive our emails.

  2. Within the UAE, product(s) are shipped using: FedEx Overnight or Aramex for Cash on delivery orders. Internationally, product(s) are shipped using FedEx International Priority.

  3. Customs charges and taxes in the country the product(s) is being shipped to are your responsibility. These charges will have to be borne by you when your shipment reaches the destination.

  4. Within the UAE, delivery should take 1-3 business days depending on the time of day the purchase was made. Orders placed on the weekend (Thursdays and Fridays) and public holidays will be processed the next business day.

  5. International delivery should take 3-7 business days, unforeseen circumstances notwithstanding. Please note that we will try our best to ship and have your order delivered as soon as possible.

  6. Deliveries within the UAE will not be subject to custom charges or taxes.

  7. Estimated shipping arrival dates are based on the day and time of placing the order, and the destination. For international orders, customs, public holidays may delay the estimated arrival date.

  8. You will be notified via email once your product(s) has been shipped. If you have purchased multiple items that are likely to be shipped at different intervals in time, then you will be notified when each product has been shipped.

  9. We ship worldwide except for a handful of high risk countries including but not limited to: Afghanistan, Cuba, Iran, Qatar, Russia, Yemen.

  10. If you have any questions or concerns, please don’t hesitate to email us on eshoporders@evebeauty.me.

 

RETURNS

 

You may return items that are in their original condition (unworn, unused, undamaged) within 14 days as long as the EVEBEAUTY security tag is still attached. Please note that the original and return shipping costs, customs and taxes cannot be refunded and any shipping costs relating to returning the items to us are carried by the customer. We highly recommend returning the item via tracked shipping in order to guarantee delivery. We will process your refund as soon as we receive the item.

You can also exchange your item in one of our stores in the UAE within 14 days if the EVEBEAUTY security tag is still attached. We can issue cash refunds for Cash on Delivery orders only. Otherwise we can refund via credit card or Paypal, whichever was used for online payment.

Please note that we are unable to process returns of swimwear, underwear, earrings, personal care, cosmetics, limited edition prints and customised items.